Extended returns - Buy in confidence this Christmas. We have now extended our returns period, any item purchased from the 1st October 2018 will have until Monday 14th January 2019 to return for exchange or refund.
FREE UK Standard Delivery on all orders over £75.00.
Standard Delivery is charged at £3.95, Delivery time is approximately 3-4 days.
Tracked Delivery is available at £5.95, Delivery time, 1-2 days.
Next Day Delivery is available at £14.95.
Please note: Special Delivery Orders placed after 3pm will not be sent until the next day. Special Delivery Orders placed on Friday Night, Saturday or Sunday will not be posted until Monday.
All UK orders are sent via Royal Mail's Tracked Service. All parcels are insured and scanned through Royal Mails network. This allows each of our customers to track their parcel once despatched. Giving you complete confidence and peace of mind that when ordering through New Forest Clothing your parcel will be delivered on time every time.
As soon as your order has been placed you will receive an order confirmation email, you will also receive a further notification email once your order has been despatched giving details of your tracking reference.
If you are out when Royal Mail attempt to deliver a card will be left with information on how to have the parcel re-delivered, or collected from your local Post Office
RETURNS & EXCHANGE
FREE EXCHANGES & EASY RETURNS ON ALL PURCHASES
At New Forest Clothing we make every effort to describe and display every product as realistically as possible. We also understand that sometimes items you receive are not quite as you expected, and therefore we are proud to offer you 28 days to change your mind on any of your purchases from this website.
All returned items must not be worn, damaged or soiled in any way. Items should have all labels attached and be in the original packaging. We recommend using our Tracked Returns system by following the simple steps below.
1. Download a returns label, click link below
2. Enter your details and click 'Make my Label'. Print the label
3. Complete the returns form included in your parcel
4. Attach the label to the parcel and take to the post office for return delivery
- If you require an exchange we will send the new size completely free of any postage charge
- If you require a refund we will deduct £3.00 from the original cost of the merchandise to cover the return postage. The remaining balance will be refunded to the debit / credit card or PayPal account used to purchase the goods.
New Forest Clothing’s tracked returns system gives you piece of mind that your parcel will be safe and tracked from start to finish. We guarantee the safety of your parcel. Please note the tracked returns system is only available to UK orders.
Alternatively if you wish to return of your own accord please send to the address below. Please remember to package carefully as we cannot accept responsibility for any lost parcel which is not sent via our tracked system.
Return Address :
New Forest Clothing Company Limited,
Unit 17 Batten Road,
Downton Industrial Estate,