FAQ
Frequently asked questions at New Forest Clothing.
FAQs
How Can I Find My Order Number?
Your Order Number which you will have received when you placed the original order. It is a 7 digit number beginning with ‘3’. This is also on the address label on your parcel, below ‘customer reference’
What are my return options?
You can return your products for a full refund, exchange them for a different size or colourway, or exchange them for a gift card.
Just make sure you return your order within 28 days of receipt and make sure the products are in their original condition.
How long do I have to return my items?
You have 28 days to return, please make sure the products are in their original condition.