About Us


COVID-19 Update

As you will be aware, as a country we are faced with some challenging times at the moment and I wanted to advise all our customers what our current plans are and what we can continue to provide to you. The safeguarding of our employees, customers and immediate persons involved in the operations of New Forest Clothing is critical and we are following all relevant Government advice and procedures seriously. We have already implemented strict new measures to reduce the risks associated with COVID-19 and will continue to adapt and improve this where necessary.

As you can see from below, we are still open and fully functional, albeit slightly different to what we normally have and we are working on systems to ensure that we can continue to provide all our customers with the level of service and supply that they expect!

Warehouse Open - Our warehouse and service department is fully operational and we can ship out most orders same day if received by 3pm. All staff are washing hands regularly and before picking and packing any orders.

Office Open - Employees are staying at home if feeling any symptoms, but you can speak to a member of the New Forest Clothing team as per normal, Monday - Friday, 9am - 5pm by calling 01725 510051.

Showroom/Shop Closure - As of Monday 23 March we will be closing our small showroom to eliminate the chances of staff exposure to COVID-19, so we can continue to operate our online service to the high standards expected of us.

Online Orders & Returns - As well as our standard delivery, we are able to offer next day delivery to Mainland UK for most of our products on orders placed by 3pm. All online orders and returns are dealt with on the same day as usual.


New Forest Clothing Company Limited is a family run business based in the village of Downton on the edge of the New Forest. With over 20 years experience in the clothing industry we bring to you top quality brands at highly competitive prices. We offer a varied selection of shooting attire, country clothing, outdoor clothing and where possible try to cater for all by stocking most leg lengths and plus sizes.

Our unrivalled product knowledge teamed with our fast and friendly service will not disappoint. The cornerstones of our business are providing our customers with quality products at prices which promise value for money. This ethos has built a loyal customer base in our local area, we seek to do the same with our online business.

As well as our online shop we also have an excellent showroom at our warehouse facility in Downton. Come in and try before you buy!

Here at New Forest Clothing we take security very seriously which is why we have invested heavily in the latest software and taken all the necessary procedures to ensure each and every transaction is as secure as possible.

We have recently obtained a secure sockets layer certificate (SSL). An SSL Certificate is a piece of software that encrypts all information moving to and from the Certificate holder’s website. This means no exchange between New Forest Clothing and yourself can be intentionally or accidentally “overheard” by a third party, regardless of whether you are placing an order or just signing up for a newsletter.

Names, addresses, passwords, account and credit card numbers are safe when submitted to our website with our premium SSL certificate. The SSL can be identified by the padlock, green bar and https prefix within the address bar.

COMPANY ETHOS

Our company Ethos is simple. Quality | Value | Service

We deliver professional service providing quality practical garments that offer exceptional value. Our aim is be the UK's leading Country Clothing Retailer.

If you have a question about your order or a product you have seen online you can contact us on:

Email: [email protected]

Telephone: 01725 510051

Company No: 07908054

Company Type: Private Limited Company

VAT Number: GB 201519551

New Forest Clothing Company Limited

Unit 17, Batten Road, Downton Industrial Estate, Downton, Salisbury, Wiltshire, SP5 3HU

New Forest Clothing Company Limited our proud members of the Game and Wildlife Conservation Trust. The leading UK charity conducting conservation science to enhance the British countryside for public benefit. For over 80 years the trust have been researching and developing game and wildlife management techniques. 

 


STILL NEED HELP?

If you’re having problems with your order, please contact us using the details below

PHONE

01725 510051


EMAIL

[email protected]


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